Soy un profesional dedicado a la venta y atención al cliente, con trayectoria en diferentes sectores como telecomunicaciones, energía, y servicios legales. Mi foco es construir relaciones de confianza, comprender las necesidades del cliente y cerrar negocios efectivos mediante una comunicación...
Capacidad para persuadir y establecer rapport con clientes en llamadas de ventas y atención.
Habilidad para identificar y superar obstáculos durante las llamadas comerciales.
Experiencia en convertir prospectos en clientes mediante estrategias consultivas.
Capacidad para resolver dudas y mantener una comunicación empática y profesional.
Optical Bpo
Handled inbound customer inquiries about company products and successfully persuaded callers to schedule appointments with specialists through consultative communication and objection handling.
Logical Live
Contacted web-generated leads who showed interest in products but did not complete a purchase, identified objections, and successfully converted prospects by offering targeted promotions and incentives.
Stellar rising
My job focused on reaching out to accident victims to offer legal representation and explain their rights. This role was challenging because clients were often asked to sign a legal document during the call, and many wanted time to review it first. Building trust from the very beginning was...
Original Home improvement
I worked as a cold caller, reaching out to potential customers to promote home improvement services.
Bachelor Of Science
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Experiencia en contacto y seguimiento de clientes potenciales en plataformas digitales.
Concentrix
Retained dissatisfied customers impacted by high utility bills by addressing concerns, overcoming objections, and creating demand for a third-party home warranty product, successfully converting retention calls into sales opportunities.
