Khalil Townsel
Data Operations Specialist with 4+ years of data accuracy and management
- Entered, updated, and verified client and service data with over 99% accuracy across multiple databases.
- Processed an average of 50–150+ service tickets daily, ensuring timely updates for billing and reporting.
- Reduced data errors by 20-30% through proactive quality checks and meticulous verification processes.
Data Entry
Expert
Performed large-scale data entry tasks with high accuracy, managing over 1,000 records daily at Amazon and Apple.
Data Management
Advanced
Maintained detailed records, documentation, and client data with careful attention to integrity and compliance.
Quality Assurance
Advanced
Conducted data quality checks and error correction, reducing discrepancies and rework rates.
Communication & Collaboration
Intermediate
Worked with remote teams to resolve data issues and ensure accurate, timely information sharing.
SOP & Compliance Adherence
Expert
Followed SOPs and compliance protocols consistently while handling sensitive customer and operational data.
04/2025 - 01/2026
Data Operations Associate
Best Buy
Entered, updated, and verified client installation data, service records, and technical logs with 99%+ accuracy across multiple databases., Processed 50–150+ service tickets or records per day, ensuring timely updates for billing, reporting, and follow-ups., Maintained detailed documentation of...
09/2021 - 03/2025
Data Entry Specialist
Amazon
Accurately entered, processed, and maintained large volumes of product, order, and customer data with 99%+ accuracy, handling 1,000+ records per day., Performed data verification and quality checks, reducing errors and rework by 20–25%., Followed company SOPs and compliance protocols while handling...
08/2019 - 07/2021
Client Records Associate
Apple
Maintained detailed documentation of order tracking, inventory updates, and customer records in internal databases., Followed standard operating procedures (SOPs) to ensure compliance with company policies and data integrity standards., Managed multiple tasks and data queues simultaneously,...
Warren Central High School
High School Diploma
Completed 04/2028
Hinds Community College
Bachelor of Science
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