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Kristen
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Competencies
Demonstrated experience with Microsoft Office Suite.
Demonstrated experience with Microsoft 365.
Demonstrated experience with Google Workspace.
Demonstrated experience with Financial modeling.
Demonstrated experience with Business process evaluation.
Education
Summary
Professional profile
Experience
Strategic Growth Analyst Intern
Tasked with identifying operational inefficiencies and building stakeholder consensus on cost-saving strategy; quantified cost impact through Excel modeling and presented recommendations to the VP of Growth that were adopted into the team's cost-saving initiatives.. Delivered presentations to executive leadership, the board, and external stakeholders, tailoring financial and feasibility framing to build consensus on business and product strategy.. Supported vendor relationship evaluations and negotiations, strengthening supply chain partnerships and improving procurement outcomes.
Customer Service Representative
Aimed to drive sales performance and customer loyalty through consultative, relationship-based service; employed needs-based selling techniques to guide customer purchasing decisions, consistently achieving individual and store-level sales targets in a high-volume retail environment.. Cultivated repeat clientele by tailoring product recommendations to previous interactions, strengthening long-term customer relationships.. Resolved escalated customer concerns through active listening and timely solutions, preserving client relationships and upholding brand standards.
Deputy Returning Officer
Responsible for ensuring full regulatory compliance while independently managing a high-stakes public process; administered voting operations at a polling location in accordance with strict electoral law, covering voter registration, ballot distribution, and identification verification.. Resolved registration and identification discrepancies through proper escalation procedures, maintaining precise reporting that upheld election integrity and transparency.