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LaShea
Customer Service Agent
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Competencies
Demonstrated experience with Scheduling logistics.
Demonstrated experience with Calendar management.
Demonstrated experience with Administrative Support.
Demonstrated experience with Relationship building.
Demonstrated experience with Community representation.
Summary
Professional profile
Experience
Customer Service Agent
Operating multiple computer software and systems. Provide friendly service and maintain positive relationships with internal and external customers.. Checks in baggage and cargo and coordinates baggage delivery. Answer telephones to provide information to callers. Resolve problems or complaints and assist as needed. Handle transactions required to board the aircraft
Front Desk
Scheduling and managing appointments and events through a POS system. Task delegation and coordination. Data entry, managing orders. Maintain knowledge of current sales promotions, and policies regarding payment and exchanges
Transportation Security Officer
Controlling terminal entry and exit points. Operating various equipment screening equipment and technology. Interacting with the public, giving directions, responding to inquiries. Performing search and screening