January 22, 2024 - PRESENT
Client Services
Managed incoming customer calls, facilitating payment collections, and resolving inquiries., Provided outstanding customer service, ensuring prompt responses to client concerns and payment-related issues., Proactively identified and addressed client needs, enhancing customer satisfaction and retention., Demonstrated excellent problem-solving skills, resolving issues efficiently and ensuring a smooth customer experience., Contributed to overall team success through collaboration and a customer-first approach.