Professional Customer Support Specialist | CazVid

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
cazvid logo

✨ Screen 100+ resumes in minutes with 90% accuracy

Get Started!
Log In
Post a Job for Free
Lauren Margarita Gonzalez Mota's avatar
Contact Now

Lauren Margarita Gonzalez Mota

Santo Domingo, Nacional, Dominican Republic

Customer Support & Advisor with diverse experience across industries

  • Progressed through multiple roles from Advisor I to Senior Advisor II at CONCENTRIX, demonstrating skill development and increasing responsibilities.
  • Served as Subject Matter Expert and Trainer, contributing to team knowledge and training initiatives.
  • Provided specialized support in financial counseling and internet security assurance, enhancing service quality.
Customer Service
Expert
Delivered comprehensive customer support across various roles, maintaining high satisfaction levels.
Technical Support
Intermediate
Supported technical issues related to internet security and software, ensuring effective solutions.
Training & Mentoring
Intermediate
Developed and conducted training sessions for team members and peers, enhancing team capabilities.
Financial & Security Advisory
Intermediate
Provided financial counseling and security assurance, advising clients on best practices.
Office & Communication Skills
Beginner
Utilized basic Microsoft Office tools and English communication skills in daily tasks.

Languages

Spanish
Native
English
Advanced (fluent)
See Full Skillset on CazVid
November 2015 - December 2024
Advisor I, II, Senior Advisor I, II, Floor Support, Subject Matter Expert (SME), Trainer, Tech Support, Personal Shopping Assistant, Financial Counseling, Internet Security Assurance
CONCENTRIX (FORMERLY STREAM BERMUDA & CONVERGYS)
View Complete Work History
?
Colegio Centro Educativo Los Prados
Primary Education
?
Escuela Primaria Madame Germanie Rocour De Pellerano
Secondary Education
?
Liceo Vespertino El Millon
High School Diploma
?
Universidad Autonoma de Santo Domingo
Higher Education
See Education & Certifications
✨

Personality Is Everything!

Video introductions create real connections. Show passion, explain motivation, and let the authentic personality shine through – it's what makes profiles unforgettable.

Go to CazVid

Share Lauren Margarita Gonzalez Mota's Profile

2101 E Broadway Rd Ste 1
Tempe, AZ 85282, USA

Follow & Share
Download
button download App Store
button Google Play app store
Employers
Candidates
Recruiters
Resources

© 2025 CAZVID LLC | Privacy Policy and Terms & Conditions

Choose Your Path

Post a Free Job Listing
Login Desktop App/Register

Find a Job

Apply to jobs with just one click! Create your video resume and apply to jobs with just one tap from your mobile device.

cazvid.app.link

The CazVid app is available in the App Store and Google Play

X close

Choose Your Path

Apply to jobs with just one click! Download the CazVid app to search and apply to jobs. Record and post your video resume.

button download App Store
button Google Play app store
Hiring?
Post a Free Job Listing
Hiring Manager / Recruiter

Access our AI-powered platform to find and match with top talent instantly on your laptop or desktop browser (not available on mobile.)

Go to Desktop Login
(not mobile optimized)