Lautaro - Welcome to CazVid!

Experiencia demostrada en Data Entry & Accuracy.

Experiencia demostrada en Social Media Management.

Experiencia demostrada en Problem-Solving.

Managed client accounts specializing in digital content sales and social media strategies., Acted as the main point of contact for clients, ensuring clear communication and personalized solutions to meet their needs., Developed strong relationships with clients, leading to increased satisfaction and repeat business., Collaborated with marketing and creative teams to generate innovative ideas, boosting campaign effectiveness.

Accurately entered and updated customer incident data in the ticketing system, logging detailed troubleshooting steps, resolutions, and client information for over 500 monthly cases with 100% compliance to protocols., Maintained precise records of all interactions, reducing data errors and wait times while boosting client satisfaction through efficient documentation., Handled high-stress peak demand periods, performing rapid data entry and verification under pressure to deliver immediate solutions and professional service.

Delivered technical assistance and solutions, ensuring high-quality continuous service., Resolved over 500 monthly incidents via chat/phone, reducing wait times and boosting client satisfaction., Managed high-stress peak demands while maintaining professionalism and immediate solutions.