Non-Voice BPO open to new opportunities
Demonstrated experience with Customer Service.
Demonstrated experience with Chat Support.
Demonstrated experience with Written Communication.
Demonstrated experience with Problem Solving.
Demonstrated experience with Teamwork.
TTEC
Concentrix (formerly Convergys)
Provided customer service support through the Sprint eChat team.. Communicate with customers through online chat and assist with customer concerns.. Applied professional communication and customer service skills in a fast-paced support environment.. Worked as part of a team while maintaining accountability and professionalism.
Bachelor of Business Administration
Secondary Education
Elementary Education