Dedicated customer service professional with experience handling payments, troubleshooting, and delivering excellent service at Jollibee and Concentrix.
Provided customer assistance and managed payments, ensuring service quality.
Performed basic troubleshooting steps to resolve customer issues at Concentrix.
Utilized communication skills to interact effectively with customers and team members.
Managed multiple responsibilities efficiently in fast-paced service environments.
Concentrix
Handling payments from third party application, Performing basic troubleshooting steps
Jollibee
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Worked in a team environment at Jollibee, gaining experience in customer service and service crew duties.
