Lester - Customer Service and Sales Professional with diverse industry experience
Guatemala City, Guatemala, Guatemalaen
Led customer service operations and supervision at Allied Contact Center & BPO
Held executive leadership as CEO of Nuts Factory, overseeing business strategy
Publicado en CazVid
Resumen
Multifaceted professional experienced in customer service, sales, and business leadership with a proven record of managing operations and supporting executive functions across diverse industries.
Logros Clave
- Supported executive functions as Assistant at Conduent S.A. and facilitated sales at Agent Launch
Habilidades
Customer ServiceAdvanced
Managed customer interactions and supervised team performance in contact center environments.
Sales & Appointment SettingIntermediate
Engaged in inside sales activities and scheduled client appointments to drive revenue.
Business Administration & LeadershipIntermediate
Held leadership role as CEO and provided executive assistance, supporting business operations.
Recruitment & Quality AssuranceIntermediate
Coordinated recruitment processes and contributed to QA management for software processes.
Technical SkillsAdvanced
Utilized CRM, Microsoft Office, Google Tools, and QA tools in professional contexts.
Idiomas
English(C2)Spanish(Native)French(Beginner)
Experiencia
Customer Service Supervisor
Allied Contact Center & BPO
CEO
Nuts Factory
EXECUTIVE ASSISTANT
Conduent S.A.
Inside Sales Agent / Appointment Setter
Agent Launch
Recruitment Coordinator / QA Software
Remote Latinos