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Lisa
Referencing Supervisor
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Summary
Referencing Supervisor open to new opportunities
Experience
Recruitment Consultant
Recruiting and signing up new Temporary workers. Liaising with Clients, sourcing workers for their needs. Looking after the 24 hour communication phone. 360 recruitment, researching and signing up new businesses. Visiting registered workers and providing feedback regarding performance.
Referencing Supervisor
Supervise daily team operations, including performance management and team meetings.. Resolve system issues and collaborate with other departments to ensure seamless client experiences.. Develop and deliver comprehensive training for new hires, managing the six-week onboarding calendar.
Customer Service Agent
Managed a wide range of customer inquiries, complaints, and technical issues for Nespresso and Npower.. Successfully escalated and resolved complex cases, maintaining high levels of customer satisfaction.
Supervisor/Customer Service
Oversaw daily operations at Sainsbury’s as the store manager and the NHS prescription service, ensuring adherence to H&S compliance and managing stock.. Provided high-level customer service in fast-paced retail, hospitality, and healthcare settings.