08/2023
Customer Service Representative
Tmedia
Responding to customer inquiries via phone, email in a timely and professional manner., Providing accurate information about products or services and addressing customer concerns or complaints effectively.
02/2022 - 04/2023
Customer Service Representative
Teleperformance
Responding to customer inquiries via phone, email in a timely and professional manner., Providing accurate information about products or services and addressing customer concerns or complaints effectively., Maintaining comprehensive knowledge of company products.
08/2021 - 09/2022
Web developer
Freelancer
Responding to customer inquiries via phone, email, and live chat in a timely and professional manner., Providing accurate information about products or services and addressing customer concerns or complaints effectively., Processing orders, returns, and exchanges, and ensuring timely resolution of customer issues., Maintaining comprehensive knowledge of company products, services, and policies to assist customers and provide relevant information.