2023 - 2024
BUSINESS INTELLIGENCE & STORE DEVELOPMENT SPECIALIST
Procter & Gamble
Identification, documentation and business requirements analysis, Collaborate closely with cross-functional departments to align new business model strategies and projects using the methodology Agile, Automation of data download processes using CRM technologies, Data gathering and analysis to...
2021 - 2022
COMPLIANCE SR ANALYST
BEAT
Development of customer satisfaction evaluation processes, Building strong relationships with stakeholders to understand their needs, gather feedback, and ensure alignment between business objectives and technical solutions., Crucial role in decision-making for the evaluation model based on...
2018 - 2021
SR QUALITY ANALYST
Concentrix
Gathering and analyzing business needs, translating stakeholder requirements into clear specifications for the development team., Creating flowcharts, process maps, and documenting business models to improve the understanding and optimization of internal processes., Interpreting data and creating...