Luis Angel Torres Gonzalez

Mexico City, Mexico City, Mexico

Customer Service and Sales Specialist with diverse tech and communication skills

  • Consistently achieved around 50 sales weekly at Teleperformance.
  • Developed bilingual customer support skills at Ttec, exceeding monthly goals.
  • Gained comprehensive experience across customer service, sales, and technical support roles.
Customer Service
Intermediate
Provided customer support, resolving inquiries efficiently and delivering high service quality.
Sales
Intermediate
Supported sales efforts, achieving weekly sales targets through effective communication and product knowledge.
Technical Support
Intermediate
Assisted customers with technical issues, enhancing troubleshooting skills and product understanding.
Communication Skills
Advanced
Exhibited excellent communication abilities, particularly as a bilingual representative across various roles.

Languages

English
Native
Spanish
Native
2021 - 2024
Customer service and sales rep
Teleperformance
Customer service and sales support, Achieving sales goals of approximately 50 sales per week
2024 - 2025
Customer service and tech support specialist
Ttec
Developing skills as a bilingual representative, Achieving and exceeding monthly goals
2025 - 2026
Customer service and sales representative
Foundever
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