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Luis

Profesor de Inglés – Clases Privadas

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Competencies

English Language TeachingExpert

Designed and taught English courses for students and university-level learners, focusing on exam preparation and language proficiency.

Customer ServiceAdvanced

Handled client inquiries and resolved issues effectively in bilingual settings, maintaining high service standards.

Educational TechnologyIntermediate

Utilized educational tools, interactive software, and virtual platforms such as Zoom for remote learning and training.

Administrative and Audit SkillsIntermediate

Performed night audits and managed reservations and administrative tasks in hospitality and service environments.

Language ProficiencyExpert

Fluent in English and Spanish, used extensively in teaching, customer service, and communication.

Education

Administrador Hotelero
Corporación Universitaria Unitec

Languages

EspañolBilingüe
InglésBilingüe

Summary

Dedicated professional with over a decade of experience in language instruction, exam preparation, and bilingual customer support. Skilled in leveraging educational technology and managing diverse client needs.

Key Achievements

  • Specialized in preparing students for international exams (TOEFL, IELTS, Duolingo Test).
  • Provided personalized one-on-one classes focused on measurable results.
  • Managed confidential client information and resolved cases efficiently at financial institutions.

Experience

Profesor de Inglés – Clases Privadas

Freelance
2003 - Presente

Especialista en preparación de exámenes internacionales (TOEFL, IELTS, Duolingo Test)., Clases personalizadas uno a uno enfocadas en resultados., Uso de tecnología educativa y herramientas interactivas.

Customer Service Officer

GBS Scotiabank
2017 - 2019

Atención a clientes en inglés y español., Manejo de información confidencial y solución efectiva de casos.

Call Center Representative

Teleperformance & 24 In Touch
2015 - 2017

Servicio al cliente para campañas en inglés., Comunicación efectiva y empatía con clientes internacionales.

Profesor Universitario de Inglés

Corporación Universitaria Republicana
2000 - 2003

Enseñanza de inglés a estudiantes universitarios., Diseño de materiales académicos y evaluación de desempeño.

Auditor Nocturno

Holiday Inn Select
1997 - 1999

Manejo de auditorías nocturnas y atención a huéspedes., Gestión de reservas y tareas administrativas.

Skills

English Language TeachingCustomer ServiceEducational TechnologyAdministrative and Audit SkillsLanguage Proficiency
Published on CazVid - May 17, 2026
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