Luis Alejandro Perla Campos
Technical Support Specialist with diverse client service experience
- Handled multiple client service areas including bill payments and basic troubleshooting at Teleperformance.
- Managed collection processes across various states and banks at Skycom, demonstrating operational versatility.
- Developed technical skills related to Internet of Things and Insurance Processing.
Customer Service
Intermedio
Provided support across multiple areas, including billing and collections.
Technical Support
Intermedio
Performed basic troubleshooting and handling technical tasks related to client inquiries.
Collections Management
Intermedio
Managed sending collections across different states and banks, ensuring compliance and process flow.
Technical Skills
Intermedio
Gained knowledge in Internet of Things and Insurance Processing to support technical roles.
Technical Support Representative
Teleperformance (TP)
Attending multiple areas, Taking bill payments, Doing basic tbs
Teleoperator Agent
Skycom
Sending collections to different states, Working with different banks
Alberto Masferrer Catholic School
Bachellor
Completed 2020
Don Bosco University
Bachelor's Degree
2021
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