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Luzvionel

Call Center Specialist with 4+ years of diverse customer service experience

Video resume

Call center experience
Heve 4 years and 4 months in call center as a scheduler, customer service, merchat service, interpreter service and also card activation.

Contact

Santo Domingo, Distrito de Santo Domingo, Santo Domingo
Open to remote
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Competencies

Customer ServiceIntermediate

Provided support and assistance to customers across various call center functions.

Call Center OperationsIntermediate

Handled scheduling, card activation, and interpreter services within the call center environment.

Merchant ServicesBeginner

Supported merchant-related inquiries and transactions, gaining foundational experience.

Multilingual CommunicationIntermediate

Utilized language skills to assist in interpreter services and customer communication.

AdaptabilityIntermediate

Transitioned across multiple roles within the call center, demonstrating operational flexibility.

Summary

A motivated professional with over four years of experience across multiple call center roles, including customer support, merchant and interpreter services, and card activation.

Key Achievements

  • Accumulated over four years in various call center roles including customer service, merchant services, and interpreter services
  • Gained insight into card activation processes and scheduling, enhancing operational versatility
  • Adapted to multiple roles within the call center environment, demonstrating flexibility and broad skill set

Skills

Customer ServiceCall Center OperationsMerchant ServicesMultilingual CommunicationAdaptability
Published on CazVid - Jul 3, 2025
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