Geovanna - Project Manager with 8 years of experience in education and communications
Summary
Experienced in project management, social media strategy, and language education with a proven ability to lead diverse initiatives.
Video Resume
Key Achievements
- Coordinated administrative functions at Hotel & Tours, ensuring customer database management and service quality verification.
Skills
Applied to managing social media projects, lesson planning, and client coordination across roles.
Utilized for teaching, customer service, and team collaboration across roles.
Developed strategies and managed content across Facebook, Instagram, and Twitter.
Designed and delivered engaging lessons for language learners, incorporating multimedia and innovative techniques.
Handled customer communications directly to ensure satisfaction and loyalty.
Languages
Experience
Project manager
Miami water Treatment
Plan and deliver engaging lessons on English grammar, vocabulary, pronunciation, and conversation., Communicate with students, parents, and other staff members about student progress and concerns., Use a variety of personalized teaching methods to ensure learning.
Administrative coordinator
Hotel & Tours
Maintained and managed customer files and databases., Responded to customer calls and emails to coordinate efficiency of products and services., Administrated the quality of our service to verify customer satisfaction and loyalty.
Social media Project manager
Spectrum Aesthetics Miami
Managed customer service on Facebook, Instagram, Twitter and via phone., Editor and content creator., Created monthly projects and strategies.
Education
Universidad Técnica Particular de Loja
Social Communicator
Instituto Tecnológico Superior CRESER
Therapist in Human and social development
Colegio Británico Internacional
Bachelor of Bilingual sciences