Maria - Customer Service & Language Skills Specialist with versatile experience
Victoria de Durango, Durango, Mexicoen
Taught English to elementary students, developing foundational language skills
Connected with customers and performed sales tasks as Call Agent at Aeromexico
Published on CazVid
Summary
Experienced in engaging with clients, teaching, and providing multilingual support across diverse settings.
Key Achievements
- Enhanced performance and developed empathy as Customer Service Agent at Avis Budget
Skills
Language SkillsIntermediate
Proficient in English and Spanish, used for communication and teaching
Customer ServiceIntermediate
Engaged with customers, built rapport, and managed client needs across roles
Sales & CommunicationIntermediate
Performed sales tasks and persuasive communication in airline customer interactions
Teaching & DevelopmentBeginner
Developed English language teaching skills for elementary education
Languages
English(Advanced)Spanish(Native)
Experience
English Teacher
Elementary School
Teaching grades one through six, Developing English language skills
Call Agent
Aeromexico
Connecting with customers, Performing sales tasks, Building persuasive communication skills
Customer Service Agent
Avis Budget
Improving performance as an agent, Developing empathy with clients
Education
facultad de derecho y ciencias políticas
Project Management