Marian Lizeth Mejia Ferrufino
Ecommerce Assistant with 3+ years of customer service and design experience
- Managed online product catalogs and updates for ecommerce platforms
- Provided customer support through digital channels, ensuring timely resolutions
- Supported social media content development and visual branding efforts
Graphic Design
Intermedio
Utilized Canva and Adobe tools for logo creation and visual content support.
Customer Service
Intermedio
Handled customer inquiries, order management, and client communication online.
Ecommerce Management
Intermedio
Managed online product listings, quality checks, and logistics support for ecommerce.
Social Media Support
Intermedio
Assisted in developing content and promotional activities for social media platforms.
Languages
Inglés
Conversacional / técnico intermedio
2022
Diseñadora Creativa y Apoyo en Ecommerce
Textile Industrial S. de R.L. M&F
Diseño de logotipos y apoyo visual para tiendas virtuales, Revisión de calidad de productos para venta online, Apoyo en desarrollo de contenido para redes sociales
2023
Asistente de Ecommerce y Atención al Cliente
MERX International
Gestión de pedidos y atención a clientes a través de plataformas digitales, Apoyo en logística y seguimiento de envíos, Manejo de catálogos en línea y actualización de productos, Promoción en redes sociales y herramientas ofimáticas
Colegio Madre María Luisa
Diploma
Completed 2021
Costumer service
I'm a responsible person, who enjoys serving customer and has experience in sales, e-commerce and graphic design. I strive to respond quickly organize order and be friendly at all time. I learn quickly and always give my best.