Mariela - Customer Support Representative

Experiencia demostrada en Customer Support (Chat & Email).

Experiencia demostrada en Technical Support (Software & Hardware).

Experiencia demostrada en Problem Resolution.

Experiencia demostrada en CRM Tools.

Experiencia demostrada en Data Entry.

Provided customer support via messaging apps and in-person communication, resolving inquiries and requests efficiently.. Managed order tracking, coordination, and customer follow-ups to ensure satisfaction.. Maintained accurate records and data entry for client orders and service history.. Demonstrated consistent reliability, organization, and professionalism in a fast-paced service environment.. Applied problem-solving skills to address and resolve basic technical and service-related issues.

Atendimento aos clientes por aplicativos de mensagens e comunicação presencial.. Gerenciamento de pedidos, dúvidas de clientes e acompanhamentos.. Manutenção de registros precisos e organização das informações do negócio.. Resolução eficiente das questões dos clientes, com atendimento cordial.. Apoio às operações diárias do negócio por meio de organização e atenção aos detalhes.

Recarga de internet. Atendimento ao cliente. Venda de dispositivos eletrônicos e celulares. Reparo de celulares

Assisted customers through messaging applications and in-person communication.. Managed orders, customer inquiries, and follow-ups.. Maintained accurate records and organized business information.. Resolved customer concerns efficiently while providing friendly service.. Supported daily business operations through organization and attention to detail.