Remote Customer Service Agent | CazVid

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Mark Mmbulika

Nairobi, Nairobi Area, Kenya Available for Remote Work

Customer Service Professional with 9+ Years in Call Center & Remote Support

  • Gained over 9 years of experience in customer service across call center and remote roles
  • Demonstrated versatility by working both at the front face-to-face and remotely
  • Developed a strong passion for serving clients and making a community impact
Customer Service
Expert
Provided customer support in diverse environments, ensuring client satisfaction
Remote Support
Advanced
Engaged in remote customer service roles, utilizing virtual communication tools
Communication Skills
Expert
Effectively communicated with clients to resolve issues and provide information
Client Relationship Management
Intermediate
Built rapport and maintained positive interactions with clients over extended periods
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Remote Customer Service Agent

I am a versatile individual with over 9 years in the customer service industry. I have fulltime experience in the call center and also remote. I bring forth great experiences and I also have a passion to serve and a very good teal player. This makes me stand out and explore great avenues for growth.

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