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Personal Assistant Social Media Executive
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Competencies
Demonstrated experience with Digital Marketing and Campaign Execution.
Demonstrated experience with Content Strategy, Copywriting and Social Media Management.
Demonstrated experience with Market Research, Lead Generation and Prospecting.
Demonstrated experience with Proposal, RFP and Tender Coordination.
Demonstrated experience with Client Relationship and Customer Success Management.
Education
Summary
Personal Assistant Social Media Executive open to new opportunities
Experience
Business Development & Customer Success Officer
Manage client acquisition and business development activities. Identify and qualify new business opportunities through market research, prospecting, and lead generation.. Prepare proposals, RFPs, and tender responses in collaboration with technical and product teams.. Coordinate with internal stakeholders to gather technical requirements and ensure timely submission of client deliverables. Build and maintain relationships with prospective and existing clients throughout the sales cycle.. Managed client follow-ups through email and phone to provide updates, address inquiries, and facilitate the progress of proposals and business opportunities.. Tracked customer requests and ensured timely completion of required deliverables.. Collaborated with cross-functional teams to deliver a seamless customer experience.
Digital Marketing and Business Development Intern
Created, edited, and published engaging content across Instagram, LinkedIn, and Facebook to strengthen brand visibility and audience engagement.. Conceptualized and executed travel campaigns for multiple destinations, driving interest and inquiries for featured packages.. Designed and produced carousel posts, reels, and posters using Canva and CapCut to showcase travel updates and services.. Wrote concise, compelling captions and applied targeted hashtag strategies to boost reach and engagement.. Identified and researched prospective clients through targeted outreach, cold calls, and follow-ups to generate leads and secure meetings.. Communicated directly with clients and service providers to source budgets, negotiate rates, and coordinate event logistics, including obtaining hotel quotations for group travel events.. Researched and liaised with digital marketing agencies to explore promotional opportunities and partnership strategies.. Monitored and analyzed content and campaign performance, providing insights to refine future marketing and business development initiatives.
Marketing Administrator Intern
Planned, launched, and monitored multi-channel digital marketing campaigns.. Tracked performance and applied data-driven improvements.. Supported strategic planning to align marketing with business goals.. Designed content graphics and scheduled timely campaigns.. Took part in cold calling initiatives to prospective clients.. Executed targeted email marketing campaigns.. Updated website content and optimized pages for SEO.
On the Job Trainee as Customer Service Assistant
Handled and resolved customer complaints promptly, ensuring satisfaction and service recovery.. Assisted in improving overall customer experience by offering professional and courteous support.. Maintained clear and effective communication with internal teams and visitors.. Supported quality assurance efforts by following up on service delivery standards.. Prepared reports and maintained accurate records of daily operations and client interactions.. Performed general administrative tasks including filing, scheduling, and front desk duties.