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Physiotherapy Assistant / Receptionist
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Competencies
Demonstrated experience with Treatment Plan Assistance.
Demonstrated experience with Modality Application.
Demonstrated experience with Patient Flow & Triage.
Demonstrated experience with EMR/EHR Navigation.
Demonstrated experience with Phlebotomy & Venipuncture.
Education
Summary
Physiotherapy Assistant / Receptionist open to new opportunities
Experience
Physiotherapy Assistant / Receptionist
Guide patients through prescribed exercise programs, modality applications (heat, ice, ultrasound), and functional movements under therapist supervision.. Prepare treatment rooms, set up specialized therapy equipment, and manage patient flow to ensure optimal comfort, safety, and care delivery.. Prepare, submit, and reconcile direct billing claims for WSIB, Auto Insurance (MVA), and private extended health benefit providers for prompt reimbursement.. Manage front desk operations, including patient onboarding, phone triage, payment processing, and multi-practitioner scheduling using clinical software.
Program Coordinator
Direct daily administrative and facility operations, serving as primary liaison for members, visitors, and external stakeholders.. Manage multi-channel scheduling, internal data tracking, and execution of local business banking procedures.. Drive community engagement by curating social media content and designing promotional materials on Canva.
Medical Receptionist / Phlebotomist
Facilitated daily clinic flow by managing front-desk reception, multi-line phone triage, and complex patient scheduling.. Maintained accurate, confidential health records utilizing specialized EMR software under PHIPA standards.. Executed clinical phlebotomy protocols, blood draws, and specimen processing while upholding strict patient safety.
PSA / Guest Attendant
Delivered dedicated personal support (ADLs) including bathing, dressing, hygiene, and safe mobility assistance.. Administered prescribed topical ointments accurately in compliance with individual resident care plans.
Private Home-Carer
Provided personalized respite care, catheter bag maintenance, and mobility support to homebound clients.
Bartender
Managed high-volume financial transactions, POS terminals, drawer balances, and customer service under pressure.