Mhichel - Telecommunications & Digital Marketing Specialist with 10+ years experience

Built web and mobile applications across various platforms, incorporating automation and integration.

Managed and optimized ISP network systems, implementing redundancies and automations for stability.

Provided level 2 support, repaired hardware, and implemented security measures for company systems.

Created and managed Google Ads campaigns and digital advertising strategies for outreach.

Implemented and maintained IT platforms and systems across multiple areas of organizations.

development of applications for projects contracted with the state. (government pages and platforms), monitoring and administration of the entire ISP network of the Wi-Fi zones throughout the territory of Tolima and clients (more than 2000 clients), implementations and automations within the ISP network to maintain stability and redundancy in the network. (OSPF network creation and technology changes), Technical support in the offices of Megaproyectos de Colombia ONG-ISP, printer repair and level 2 support on site and remote., Creation of a WordPress store for product distribution wholesale. (integrations with ERP and payment methods)., Administration and creation of Google ADS campaigns and guidelines advertising., Hardening implementations for the entire computer system of the company., Administration and implementation of IT platforms for all the areas of the company.

Cross-platform app development with java., Web application development with laravel and codeigniter., Web application development with HTML, Javascript and CSS., Application development with angular.

Resolution of technical problems in the company's systems., Investigation and diagnosis of software problems and hardware., Configuration and maintenance of networks and systems., Monitoring of tickets generated by the system., Implementation of preventive and corrective systems., Taking measures to protect operating systems., Software and hardware update., User technical support in person and remotely., Control and updating of hardware and software inventories., Implementation of functionality and performance improvements.