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Michael

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Tanza, Metro Manila, Philippines
Available on CazVid
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Education

Bachelor in Mass Communications
Polytechnic University of the Philippines
1998 - 2003
Secondary School
Sisters of Mary Boystown School
1994 - 1998
Elementary
San Francisco Elementary School
1988 - 1994

Summary

Professional profile

Experience

Customer Service Representative

EXL Philippines

Assisting medical providers with their patients claims over the phone. Providing necessary information to medical providers regarding claims.

Senior Associate

R1 RCM

Provide assistance to hospital patients, doctors and nurses set up hospital appointment for a certain procedure.

Customer Support Representative

Insurance Support Services International

Assisting policy owners with regards to billing concerns and processing payments. Answering concerns that is not clear with regards to their policy. Processing request over the phone and sending necessary forms to callers via email, fax or mail

Technical Support Representative

Telus International

Assisting customers with their online profile access and helping with software downloads. Basic computer troubleshooting. Processing credits for cancellations

Operations Coordinator

Telus International

Releasing orders for the customers on a given time frame.. Creates and send lease documents to the customers and make follow up with them.. Interact with the company's point of contact to ensure that orders and lease documents are signed and received.

Customer Service Representative

Telus International

Assist customers with billing issues.. Provide information that are necessary to customer's account, instructions on using telephone lines and such.

Customer Service Representative

Allez Business Process Services Inc

Answers incoming calls and assist customers with their concerns about their websites.. Assist customers through online chat support.. Answer emails concerning the website and respond to them within the day.. Help in editing, giving step by step instructions to the customer about their website and help them understand about their billing concerns.

Cook

Winjoy Food Corporation

Quality Control and Delivery Consultant

Emson - Arwin Plastic Technologies

Checking all outgoing products for delivery.. Delivers all products within the day on a given time period.

Published on CazVid - Sep 16, 2026
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