Michelle Galicia De Bischof
Administrative and Customer Relations Specialist with 10+ years of diverse experience
- Performed secretarial, customer service, and managerial duties across multiple organizations, demonstrating role progression.
- Managed and maintained relationships with key partners, agencies, and vendors in a banking environment.
- Developed and executed marketing strategies, sales campaigns, and handled reporting and proposal management.
Effective Communications
Expert
Utilized strong communication skills in customer service, secretarial roles, and cross-departmental collaboration.
Project Management
Advanced
Applied project management skills in developing new projects and managing reports and proposals.
Time Management
Advanced
Organized schedules, managed agendas, and maintained timely execution of responsibilities across roles.
Customer Service
Expert
Provided customer support, managed client relationships, and handled delivery proofs at multiple companies.
Leadership
Intermediate
Assisted in managing teams and delegated tasks, supporting organizational goals.
Languages
Spanish
Native
English
Advanced
2024 - 2025
Customer Relation Specialist
Telus
Outbank calls, Strong communication and work environment, Create and file reports and follow work metrics
2021 - 2022
General Gallery Manager
Galeria Osmosis
Develop and execute comprehensive marketing strategies and sales campaigns that align with the company's goals and objectives., Administrative work. Memos, calls, filing., Strong communication with Designer, Marketing and Operations.
2017 - 2017
General Assistant
Daimon Learning
Sales, Customer Service and Assistant to Guatemalan Representative, NEW PROYECTS Developer and Communicagtions skills
1995 - 1998
Executive Assistant
Traiders Guatemala/Servicourier
Secretarial jobs: Memos, files, calls, agenda, Customer Service: Giving customers their proof of delivery, Monitor name of the company and assitant to General Manager
1993 - 1995
Executive Assistant
Agropecuaria El Caobanal
Secretarial jobs: memos files,calls and agenda, Petitte Cash, Legal permisions for export cotton
1992 - 1993
Secretary
Corpobanco
Develop and maintain strong relationships with partners, agencies, and vendors to support international bank relations., Assistant to International Department., Assistant to Credit Manager, analysing paper work prior meetings.
2025 - 2025
Executive Assistant
Bakertilly
Managing reporting and proposal information, Issuing invoices and creating collection reports, File organization and customer service
Colegio Valle Verde
Bachelor of Science and Letters
Completed 1990
Colegio Gibbs
Bilingual Secretary
Completed 1992
Universidad Francisco Marroquin
Professorship in Social Sciences
Completed 1996
Universidad de Loyola
Technical Administration
Completed 1999
Universidad Francisco Marroquin
Art History
Completed 2011
Can you describe a time when you successfully identified a new business opportunity? What steps did you take to pursue it?
