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Michelle

Sr Payroll Analyst/Team Lead

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Parry Sound, Ontario, Canada
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Competencies

Payroll ProcessingExpert

Experience in year-end processing, timekeeping systems, and payroll management for diverse clients.

Client Onboarding & ImplementationAdvanced

Coordinated client setup, training, and onboarding to ensure compliance and smooth transitions.

Leadership & Customer ServiceAdvanced

Led teams and served as primary client contact, ensuring high service standards and issue resolution.

Technical SkillsAdvanced

Proficient in Microsoft Office, implementing and troubleshooting payroll and HR systems.

Audit & ComplianceExpert

Performed daily audit checks, maintained legislative compliance, and prepared for audits.

Education

Diploma
St Lawrence College
Completed June 1992
Diploma
Penn Foster
Completed July 2015

Languages

English

Summary

Experienced payroll professional with a strong background in client onboarding, payroll processing, and compliance across multiple jurisdictions. Proven ability to lead teams, coordinate implementations, and deliver exceptional customer service.

Key Achievements

  • Led payroll processes for multiple clients across provinces, ensuring compliance and accuracy.
  • Managed end-to-end onboarding and implementation projects, improving process efficiency.
  • Was responsible for audit functions, maintaining legislative compliance, and client communication.

Experience

Sr Payroll Analyst/Team Lead

WorkLinks Inc
December 2023 - May 2025

Adhered to department policies and procedures to encourage successful internal and external audits., Set up new clients (multi-provincial) with required processes within the payroll database., Maintained knowledge of current government regulations affecting payroll processing with NPI training.,...

Client Payroll Executive

PSI Payroll
July 2022 - December 2023

Responsible & fully accountable for the payroll & audit function of multiple clients with a range in complexity from one client to another., Responsible for scheduling & running the assigned client payrolls., Follow standard operating procedures & best practices.,...

Implementation Specialist

Advanced Tracker Technologies
December 2021 - July 2022

Coordinated lifecycle of assigned implementation projects in compliance with established methodologies., Served as liaison between clients and technical teams throughout implementation lifecycle., Optimized system performance through ongoing monitoring, testing, and troubleshooting efforts.,...

Onboarding Specialist

Deluxe Payroll
September 2015 - December 2021

Set up new clients (multi-provincial) with required processes within the payroll databases and systems, confirming that they are legislatively compliant for their province of employment., Schedule customer training and go live payroll runs with payroll clients., Initiate call to customer to place...

Skills

Payroll ProcessingClient Onboarding & ImplementationLeadership & Customer ServiceTechnical SkillsAudit & Compliance
Published on CazVid - May 17, 2026
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