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Miranda Slavin

Alajuela, Alajuela Province, Costa Rica

Customer Service Specialist with 3+ years in retail and tech

  • Handled diverse customer inquiries across retail and tech sectors, improving satisfaction via active listening.
  • Developed bilingual communication skills in English and Spanish, enhancing support reach.
  • Progressed from entry-level support to senior customer service roles, demonstrating skill growth and responsibility.
Customer Support
Advanced
Managed customer inquiries and resolved issues promptly in retail and tech environments.
Bilingual Communication
Intermediate
Provided support in English and Spanish, facilitating broader customer engagement.
Active Listening
Advanced
Engaged with customers attentively to accurately understand needs and respond effectively.
Problem Solving
Intermediate
Addressed customer issues by identifying root causes and proposing appropriate solutions.
Basic Computer Skills
Intermediate
Utilized common software tools to manage customer information and support workflows.

Languages

English
C1
Spanish
Native
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Instituto Centroamericano Adventista
Highschool Graduate
Completed 2021
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Instituto Centroamericano Adventista
College Career
Completed 2023
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Universidad Latina
Architecture
Completed Present
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