Yasmina - Customer Service & Business Development Specialist with diverse experience
Summary
Experienced in customer service, digital marketing, and organizational operations with a focus on delivering results and supporting organizational growth.
Key Achievements
- Generated leads and expanded client base as Lead Agent at Prime Solutions, demonstrating sales and outreach proficiency.
Skills
Provided client support and resolved issues as a Customer Service Agent at Alorica.
Supported business growth and managed projects while assisting with NetSuite implementations and organizational initiatives.
Applied skills in Canva, Adobe Illustrator, and Google Office to create marketing materials and visuals.
Conducted research and analysis to inform organizational strategies at University of the People and other roles.
Managed donor communications and fundraising efforts as Vice Chair at The Pact.
Languages
Experience
CUSTOMER SERVICE AGENT
ALORICA
FUNCTIONS : T-MOBILE AGENT
NETSUITE FUNCTIONAL CONSULTANT
JAM CONSULTING SERVICES
FUNCTIONS : REGIONAL IMPLEMENTATION OF THE NETSUITE TOOL IN VARIOUS COMPANIES, BUSINESS DEVELOPMENT ASSISTANCE
COMMUNITY MANAGER
UNIVERSITY OF THE PEOPLE
FUNCTIONS: STUDENT
VICE CHAIR
THE PACT
FUNCTIONS : DRIVING OPERATIONAL EXCELLENCE, FINANCIAL OVERSIGHT, AND DONOR RELATIONS, SPEARHEADING PROJECT MANAGEMENT AND MISSION ADVOCACY FOR ORGANIZATIONAL SUCCESS
LEAD AGENT
PRIME SOLUTIONS
FUNCTIONS : LEAD GENERATOR
SALES AGENT
ALORICA
FUNCTIONS : TIME WARNER CABLE OR SPECTRUM SALES AGENT.
Education
UNIVERSITY OF THE PEOPLE
BACHELOR OF HEALTH SCIENCE