Profesional dedicado con experiencia en soporte, ventas, coordinación y administración, con habilidades en atención personalizada y gestión de recursos.
Experiencia en resolución de consultas, procesamiento de pedidos y soporte técnico en diversos entornos.
Capacidad para gestionar llamadas, coordinar suministros y administrar datos en sistemas contables y de gestión.
Habilidad para manejar órdenes, procesar solicitudes de crédito y mantener relaciones con clientes.
Experiencia en control de proyectos, impresión de planos y coordinación de suministros para obras.
Booking.com
Call Center Duties ( Answer Phone Calls), Provide Guest best resolution on reservations, cancellations, and modifications.
Komplex Electric, LLC
Front Office Duties ( Answer Phone Calls, Take Messages, Coordinate Jobsite supplies), Keep control of the projects and provide information to General Contractor, Jobsite Coordinator., Print Project Blue Prints, order supplies ( electrical material), File, Build Submittals per Project, Data Entry on quickbooks.
JM Curtain Designer and Blinds LLC
Provide customer with account information such order status, Keep control of the order status and provide information to clients., Process credit applications., Sales Agent traveling from Brownsville- Laredo and McAllen - Houston
DTC Diversified Technology Connection
Provide customer with account information such as income tax information, Bookkeeping business accounts, reconcile bank statements, general journals
Computer Account Specialist Diploma
GED
Discover other professionals with similar experience
Participación en formación de nuevos agentes y en el monitoreo de calidad en llamadas.
Teleperformance – Edinburg, TX
Provide technical support on H&R Block software and online products, Provide customer with account information such as income tax information
Teleperformance – Monterrey, N.L. Mexico
Build orders directly from customer and retail stores to third parties, Trained and taught new agents how to cross sell and answer calls., Listened and qualified calls and provided feedback with visuals.
Export One – McAllen, TX
Received and managed calls and sales, Managed and recorded all bookkeeping and invoices for the company.
