Professional profile
Demonstrated experience with Data Analysis.
Demonstrated experience with Report Preparation.
Demonstrated experience with Customer Service.
Demonstrated experience with Sales Management.
Demonstrated experience with Inventory Management.
Retail Operations
Support daily business operations in a customer-facing retail environment, gaining experience in consumer behaviour, service delivery, and operational coordination.. Observed and responded to customer behaviour patterns to improve product recommendations and service delivery.. Managed sales transactions and POS operations, ensuring accuracy and efficiency.. Monitored inventory levels and product demand trends, assisting with restocking and stock management.. Maintained organized product displays, improving customer engagement and purchasing behaviour.. Assisted with record-keeping and daily sales reporting, supporting operational monitoring.. Resolved customer concerns professionally, contributing to positive customer experiences and retention.
Ghana Civil Aviation Authority
Supported administrative, operational, and coordination activities within the aviation security environment.. Drafted and formatted training manuals for aviation security programmes, improving clarity and accessibility of operational procedures.. Coordinated meeting logistics and conference room preparation for internal and stakeholder engagements.. Managed front desk operations, ensuring effective communication with visitors and institutional stakeholders.. Produced meeting minutes and documentation, supporting decision-making and follow-up actions.. Assisted with preliminary investigations and information gathering, contributing to operational assessments.
Ghana Civil Aviation Authority
Supported research, data analysis, and documentation activities related to organizational planning and performance.. Analysed financial and operational variances, supporting internal monitoring and planning processes.. Conducted research on economic trends and sector developments to inform strategic planning discussions.. Assisted with documentation management and report preparation, improving administrative efficiency.
Committee on Works and Housing
Supported parliamentary committee activities and policy discussion logistics.. Assisted with meeting preparation and coordination for committee discussions.. Supported administrative tasks contributing to policy review processes.. Ensured effective documentation and meeting organization during parliamentary engagements.
Bachelor of Arts, Political Science