Nana

Demonstrated experience with Organizational Skills.

Demonstrated experience with Attention to details.

Demonstrated experience with Customer Service.

Demonstrated experience with Excellent Communication Skills.

Demonstrated experience with Administrative Support.

Verified the accuracy of 300+ NHIS claim forms daily for efficient data capture.. Utilized Docuware software to input data and double-checked to achieve 99% accuracy.

Implemented an efficient filing system, reducing document retrieval time by approximately 80%.. Maintained strict confidentiality when handling sensitive employee records and communication.

Reviewed and processed account-opening forms and customer transactions using Flexcube, Newgen, and web-based platforms.. Ensured account documentation complied with established procedures and regulatory standards.

Handled 70+ customer interactions daily, including processing transactions such as deposits and cheque payments.. Resolved customer complaints and enquiries while maintaining a high standard of customer service.

Coordinated state ceremonies and official functions, ensuring seamless execution.. Supported credential presentation ceremonies for ambassadors accredited to Ghana.