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Natalia
Administrative & Customer Service Specialist with 10+ years of experience
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Competencies
Applied negotiation skills in face-to-face interactions, retail trade, and marketing management to build partnerships and secure contracts.
Handled client inquiries, managed customer relationships, and provided product information effectively in varied roles.
Led administrative and management activities across multiple sectors, including import operations and team leadership.
Implemented marketing strategies across digital and traditional channels, boosting customer engagement and sales.
Education
Languages
Summary
Experienced professional with expertise in administration, customer service, and management, including business import operations and virtual assistance.
Key Achievements
- Established and managed SUNUV Argentina, growing the nail care business in Buenos Aires.
- Chaired executive meetings and secured contracts while increasing revenue and expanding market reach for two companies.
- Executed integrated marketing initiatives leading to increased customer acquisition and retention over 12 months.
Experience
President
Established and managed SUNUV Argentina, Nail Care Business, Located in Buenos Aires, Argentina, operating in a hybrid.
Director
Chaired executive board meetings for two companies, establishing key partnerships and securing contracts with public and private entities; increased annual revenue by 20% and expanded market reach by 15%, Executed integrated marketing initiatives across digital and traditional channels, resulting in a 30% uplift in customer acquisition and a 20% increase in customer retention over 12 months., Cyberlogic SRL specialized in the market and distribution of high-tech Products., Samudio SA specialized in the market of Baby Products and Beauty Products.