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ndacyayizera
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Competencies
Demonstrated experience with Software Development.
Demonstrated experience with Programming Fundamentals.
Demonstrated experience with Application Troubleshooting.
Demonstrated experience with SQL.
Demonstrated experience with Database Fundamentals.
Education
Summary
Professional profile
Experience
Software Development / IT Support
Supported software-related activities and assisted with troubleshooting technical issues.. Analyzed problems affecting software and computer systems and worked toward practical solutions.. Assisted users with technical issues and provided clear guidance to non-technical users.. Worked with computer systems, software applications, and internet-related technical issues.. Used problem-solving skills to identify the causes of technical problems and resolve them efficiently.. Applied knowledge of software development and databases to support technical tasks.. Maintained attention to detail when handling technical information and records.. Collaborated with colleagues to complete technical and operational tasks.
Front Desk / Administrative Support
Provided professional customer service and responded to user requests and questions.. Managed records and information accurately and confidentially.. Used computer systems and software for daily administrative and operational activities.. Troubleshot basic computer and software problems affecting daily operations.. Communicated effectively with customers, colleagues, and management.. Demonstrated strong organization, attention to detail, and problem-solving abilities.