This is my profileContact via CazVidNicolas
Team Leader at Greene King with expertise in customer service and operations management
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Competencies
Proven ability to oversee customer interactions, ensuring high satisfaction and operational efficiency.
Skilled in supervising teams, managing operations, and fostering a collaborative work environment.
Experienced in managing delivery and cashing out reports to support managerial decision-making.
Fluent in English and Spanish, facilitating effective communication in diverse settings.
Education
Languages
Summary
Dedicated leader with extensive experience in hospitality and operations, skilled in team supervision, customer service, and multilingual communication. Pursuing MSc in Economics to enhance analytical skills.
Key Achievements
- Led venue operations and customer service initiatives, enhancing customer satisfaction.
- Managed delivery and cashing out processes, improving efficiency and reporting accuracy.
- Supervised restaurant services, delivering high-quality dining experiences.
- Provided effective team leadership, resolving customer issues promptly.
Experience
Team Leader
Handling deliveries and cashing out reporting to the management team and area manager.. Overseeing the venue and solving any customer service issues.
Restaurant Supervisor
Managing the restaurant venue using practical skills to create a unique experience.. Providing table and beverage high quality service for customers.