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Nicolette

Beauty Therapy Teacher at Heart of England

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Birmingham, England, United Kingdom
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Competencies

Beauty Therapy & Spa TreatmentsAdvanced

Skilled in delivering professional beauty and spa treatments with a focus on client satisfaction.

Teaching & TrainingIntermediate

Experienced in instructing students and conducting practical assessments in beauty therapy.

Customer Service & Client RelationsIntermediate

Proven ability to build rapport with clients, rebook appointments, and ensure positive experiences.

Reception & Administrative SkillsIntermediate

Capable of managing bookings, invoices, and front-desk operations efficiently.

Education

University of Wolverhampton
Completed 2013
VTCT Diploma in access to sports
Completed 2014
Fitness instructor certificate
2014
Sports massage VTCT level 3 diploma
Completed 2015
Beauty therapy level 2 and 3 VTCT NVQ diploma
2015
Level 3 award in education and training (L3AET) PTLLS
2017
Assessors
2023

Summary

Nicolette is a dedicated beauty therapy teacher with extensive experience in spa treatments, client management, and education. Skilled in practical assessments, customer service, and spa operations, committed to fostering student growth and delivering exceptional client experiences.

Key Achievements

  • Provided practical assessments and constructive feedback to enhance student skills in beauty therapy.
  • Gained extensive experience in client treatments, rebooking, and spa operations at Bannatynes Spa.
  • Developed strong communication and customer service skills through diverse roles in hospitality and fitness industries.

Experience

Beauty Therapy Teacher

Heart of England
2023 - Present

Teaching beauty therapy to students. Carrying out practical assessments. Providing feedback to students

Senior Spa Therapist

Bannatynes spa

Carrying out treatments for clients. Rebooking clients. Conducting spa tours

Receptionist

Hyatt hotel Amala Spa
2016 - 2017

Opening the spa. Ensuring gym equipment is clean. Creating invoices for clients. Booking treatments

Bar Staff

The new bell
2011 - 2015

Providing service to customers. Handling cash. Working as part of a team

Work Experience

Walsall gym
2014 - Present

Answering phones at reception. Signing customers in. Setting up equipment for classes

Skills

Beauty Therapy & Spa TreatmentsTeaching & TrainingCustomer Service & Client RelationsReception & Administrative Skills
Published on CazVid - Aug 4, 2026
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