Nikhil Jaiswal
Store and Operations Manager with 8+ years in Retail & Supply Chain
- Optimized e-commerce order processing at The Fresh Factory, ensuring efficiency and inventory accuracy.
- Led daily multi-department operations and implemented shrinkage reduction strategies at Nature's Basket.
- Improved inventory availability and location consolidation, managing 300 locations daily at Instacart Pvt Ltd.
Team Management
Expert
Supervised teams across retail, warehouse, and operations ensuring high performance and development.
Inventory Management
Advanced
Handled stock receipt, storage, shrinkage control, and location optimization in various retail settings.
Customer Service & Sales
Advanced
Maintained strong customer relations and consistently met sales and KPI targets across different roles.
Operational Planning
Advanced
Designed and managed daily store and warehouse operations, workflow restructuring, and process improvements.
Data & CRM Management
Intermediate
Utilized CRM systems and data entry projects to support sales development and inventory analysis.
Languages
English
B1
Hindi
C2
Punjabi
B1
09/2025 - Present
Store Manager
The Fresh Factory
Directed comprehensive management of e-commerce order processing, ensuring each order moved efficiently from receipt to dispatch, minimizing delays and maintaining meticulous inventory accuracy., Enhanced on-site customer experience and restructured store layout and team workflow to facilitate...
09/2024 - 09/2025
Department Manager (Operations)
Nature's Basket Limited
Managed daily operations of multiple departments, including fish & meat, fruit & vegetable, bakery, dairy, ambient, and food cafe sections., Supervised a team of over 43 members, including brand promoters and in-house staff, ensuring their performance and development., Oversaw the...
01/2023 - 08/2024
Team Leader, Sales Operations
AZORTE
Maintained a database of returned products and documented each customer service transaction., Consistently met or exceeded team sales goals and customer satisfaction requirements., Participated in inventory tasks, including receiving and stocking merchandise., Monitored operations to ensure...
08/2022 - 01/2023
Relationship Manager (Intern)
Maruti Suzuki India Limited (MSIL)
Maintained client correspondence, preferences, and sales records on CRM systems for sales and marketing purposes., Built strong, positive relationships with customers by maintaining politeness and helpfulness throughout interactions., Developed and executed business development strategies,...
10/2020 - 07/2022
Team Leader, Warehouse Operations
Instacart Pvt Ltd (Flipkart)
Analyzed daily bin occupancy and led consolidation teams to efficiently manage location consolidation, achieving a target of 300 locations daily and improving inventory availability., Efficiently stocked inventory according to deep and forward location requirements., Coordinated, scheduled, and...
Swami Vivekanand Subharti University
BBA
Personality Is Everything!
Video introductions create real connections. Show passion, explain motivation, and let the authentic personality shine through – it's what makes profiles unforgettable.
Go to CazVidPerfect Matches Await
Complete profiles unlock amazing connections with similar professionals and perfect job opportunities
Dream Jobs Loading
Rich profiles get personalized job matches that align with skills, experience, and career goals