March 29 2021 - June 07 2024
Logistic coordinator
Lean Staffing solutions - Edge logistics
Monitoring and communicating shipment statuses from origin to destination, Ensuring timely updates throughout the transportation process, Reporting any issues encountered during transit and coordinating with relevant parties to resolve them efficiently, Handling inbound calls to provide accurate...
Jun 5 2020 - March 25 2021
Wellbeing advocate
Humana- Atlantic
Provided bilingual customer service by promoting pharmacy benefits to members and ensuring they fully understood their coverage options, Processed medication authorizations to guarantee timely access to prescribed treatments, Managed pharmacy claims to ensure accurate billing and benefit...
September 2016 - October 2017
AT&T Consultant
Sutherland Global Services
Sales and customer service agent responsible for billing inquiries.
February 16 2016 - August 2016
Administrative assistance
Distribuidora Guerrero Silva
Managed accounting books and maintained accurate financial records, Coordinated with customers via calls to organize orders for the following day, Issued receipts and balanced the cash register during delivery receipts, Provided excellent customer service and handled product invoicing to ensure...
Aug 10 2024 - June 20 2025
BROKER SENIOR
Logistics Masters -Armstrong transport
Managed prospecting, follow-ups, and customer onboarding while maintaining strong relationships with shippers and carriers, Handled pricing strategies, negotiated competitive rates, coordinated shipments, ensured timely deliveries, and managed billing and documentation, Resolved service issues and...