Oscar - Customer Service & Sales Professional with 10+ years in Call Center Industry

Ayutuxtepeque, San Salvador, El SalvadorRemoteen

Over a decade of experience handling inbound and outbound calls for multiple companies.

Provided customer service for US Airways and Hotels.com, ensuring client satisfaction.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center professional with over 10 years of supporting clients and driving sales across diverse sectors, seeking remote opportunities.

Delivered technical support for AT&T and facilitated outbound sales for National Geographics.

Customer ServiceExpert

Handled inbound customer inquiries and provided support for various brands.

Technical SupportIntermediate

Assisted customers with technical issues related to telecom services for AT&T.

Sales & UpsellingIntermediate

Engaged in outbound sales campaigns, including DVDs and landline conversions.

Proactive Customer EngagementAdvanced

Demonstrated motivation and quick learning to adapt to different call center roles.