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Oscar

Teen Leader

Contacto

Bogotá, Bogota D.C., Colombia
Disponible en CazVid
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Educación

BACHELOR, Spanish, English and French as a Foreign Language Teaching
UNIVERSIDAD DE LA SALLE DE COLOMBIA

Idiomas

Spanishnative language
EnglishB2 (speaking, reading, writing)
FrenchBasico

Resumen

Teen Leader buscando nuevas oportunidades

Experiencia

Teen Leader

CARNIVAL CRUISE LINE CORPORATION
May 2025 - Ago 2026

Supervised and supported children and teenagers between the ages of 12 and 17 from diverse cultural and international backgrounds, creating a safe, inclusive, and engaging environment.. Planned and facilitated educational, recreational, and interactive activities designed to encourage participation, communication, teamwork, creativity, and social interaction.. Adapted activities and communication strategies according to participants’ different ages, personalities, cultural backgrounds, and individual needs.. Used creative teaching and learning techniques to maintain participants’ interest and encourage active participation in group activities.. Communicated and interacted daily with children and teenagers from different countries, developing strong intercultural communication and interpersonal skills.. Encouraged participants to communicate in English through games, group activities, conversations, and interactive experiences in an informal and enjoyable environment.. Supported the development of communication and social skills by creating opportunities for participants to interact with peers from different countries and cultural backgrounds.. Provided personalized attention and assistance to participants, responding to their questions, concerns, and individual needs in a professional and positive manner.. Delivered high-quality customer service to children, teenagers, parents, and guests by maintaining a friendly, respectful, patient, and solution-oriented approach.. Handled challenging situations and conflicts calmly and professionally, using effective communication and problem-solving skills to ensure a positive experience for participants.. Collaborated with international team members to organize activities, manage groups, and ensure smooth daily operations within the youth program.. Built positive relationships with participants and their families by demonstrating responsibility, empathy, cultural awareness, and excellent communication skills.. Maintained a multicultural and inclusive environment where participants could learn from one another, share experiences, and develop greater cultural awareness.. Monitored participants’ behavior and well-being while ensuring compliance with safety procedures, program guidelines, and company standards.. Delivered engaging experiences for an international population while adapting to a fast-paced, multicultural, and customer-focused work environment.

English Teacher

SMART ACADEMIA DE IDIOMAS
Dic 2022 - Abr 2025

Responsible for planning and implementing extracurricular activities for children and teenagers in public spaces, where I lead dynamic tasks to capture the students' attention.. Leading group speaking activities where participants interact with the community through fun and engaging activities.. Teaching and explaining topics in a creative way, focusing on creating and managing innovative approaches to language learning in real-life contexts, allowing students to interact with others in diverse situations.. Leading activities with participants outside their usual study environment; I ensure to explain each activity step by step, using various approaches to maintain students' focus and enable them to complete tasks with ease.. Part of a team responsible for organizing short breaks within the work environment to help students recharge and stay energized, allowing them to continue learning effectively.. Assisted in creating a positive and organized environment to ensure a smooth experience for all participants.. Adapted communication strategies to different learning styles and real-life situations.

English Teacher

TALLER PSICOPEDAGOGICO DE LOS ANDES
Ago 2021 - Nov 2022

In charge of planning and delivering English as a foreign language classes for 3th, 4th, 5th, 6th and 7th graders (7 to 17 years old).. In charge of activities related to games and spaces where students can interact between them and with students from other grades.. Apply projects about visiting and knowing places where students can learn through real activities in different environment.. I led support logistics for weekend youth and adult retraits with more than 50 people.. I was in charge of leading many activities taking into account the season or the celebration shown during each month of the year.. I led special events in the school where the students had to perform different kinds of grupal and individual activities in front of the community and other students as well.. Provided individual and group counseling, encouraged participants to socialize more, and completed detailed monthly reports.. I was in charge of celebrating with kids special holidays like Mother’s Day, Halloween, Kite’s Day and so forth. I organize the events and parades where the students show their performance to the community.. I led the special clubs where students develop and use their skills in a new and fun way to interact with others.. I develop many activities about main characters and famous people, and students have the opportunity to play and learn new things every day, besides, we develop important and awesome games taking into account the season to celebrate to give the students to be involved in every part of the year funnily.

Customer service agent

SITEL COLOMBIA
Jun 2020 - Ago 2021

Handled inbound calls from English-speaking customers regarding issues, questions, and concerns related to healthcare devices.. Provided clear and professional assistance to customers by identifying their needs and offering appropriate solutions.. Troubleshot common issues related to healthcare devices and guided customers through basic procedures and solutions.. Conducted outbound follow-up calls to check the status of reported issues and ensure customer satisfaction.. Escalated complex or unresolved cases to the appropriate departments or specialized teams for further assistance.. Created, updated, and maintained accurate customer records and case information in the company’s system.. Documented customer interactions, reported issues, troubleshooting steps, and solutions provided during each call.. Followed established procedures, quality standards, and customer service protocols when handling each case.. Managed multiple cases and customer inquiries while maintaining a high level of professionalism and attention to detail.. Assisted customers with product-related questions, service requests, and general information regarding healthcare devices.. Followed up on pending cases to ensure timely resolution and kept customers informed about the status of their requests.. Demonstrated empathy and active listening when dealing with customers experiencing difficulties with their healthcare devices.. Communicated effectively with internal teams to provide relevant information and support the resolution of customer cases.. Maintained confidentiality and handled customer information responsibly in accordance with company policies.

Food and Beverage Attendant

CRUISE LINE COSTA CROCIERE
Sep 2019 - Jun 2020

Planning and controlling the ordering of food and beverages for a hospitality property.. Take the guests care in their feeding spaces, always being focus on their food and drinks in order to keep comfortable and sociable environment with each other.. Good servers develop a rapport with every single customer, taking time to stop and exchange friendly banter.. Keep good relation with the guests knowing their likes and dislikes, taking into the account the best way to be friendly with each other as well.

English teacher

SMART ACADEMIA DE IDIOMAS
Ene 2019 - Sep 2019

In charge to plan and developing English classes to kids, teenagers and adults – Students from 11 to 50 years.. Create funny activities in order to involve students from different ages, and get the attention from all of them at the same time.. In charge to make speaking clubs where students had to be part of real situations using new and funny activities to interact each one.. I was able to create safe and fun spaces where students interact and learn about the world using the skills in a real context.. Collaborate with my teamwork and the community to effectively change in youth and adult environments.. I can creatively problem solve and facilitate conflict resolution presented in every moment.

English teacher

CAFAM SCHOOL
Sep 2017 - Dic 2018

In charge to develop foreign class with young and adult population – Students from 15 to 40 years old.. In charge of planning activities between every student from different English level, using always funny tasks.. In charge of creating spaces where communication and the body language had the main focus to learn in new and easy ways.. Organize integration activities between workmates and students as well. Keeping the safety relationship between each other.. I was in charge of leading big and small events during the community where students and parents interact with each other.. I was in charge of developing English and Spanish activities with the students and the society taking into account the participation of each member of the community.. I was able to design the activities to implement with the students inside and outside the place to learn.. Designed and delivered English as a Second Language (ESL) lessons for diverse populations and proficiency levels, adapting teaching strategies to students’ individual needs and learning styles.. Developed practical, real-life English activities focused on communication, including workplace situations, travel, social interactions, problem-solving, and everyday conversations to build students’ confidence and fluency.. Assessed students’ language development and provided personalized feedback while creating an inclusive and engaging learning environment that encouraged active participation and continuous improvement.

English teacher

INSTITUTO LEONARD EULER
Ene 2015 - Sep 2017

In charge of developing and planning English classes for 5th, 6th, 7th, 8th, 9th, 10th and 11th grades.. Create activities related to integrated students’ skills in different academic spaces.. In charge of teaching using useful activities inside and outside the classroom, taking into the account the creativity and imagination with each grade.. In charge to lead parents’ activities during special events.. I was in charge of leading big and small events during the community where students and parents interact with each other.. I created special moments where students used their creativity to create new tools and there, they developed their skills in a funny and new way.. I was able to work with kids and teenagers in campsites where they enjoyed green places doing different activities as a team group or single way.

Tennis Teacher

CLUB CAMPESTRE LOS ARRAYANES

In charge to implement activities with children from 3 to 15 years in summer season.. In charge to manage tennis tournaments for kids and teenagers.. Organize and lead events by kids and teenagers for their parent showing amazing performances done by them.. Lead activities related to games to teach how to play tennis differently.. I was in charge of organizing a tournament for kids and teenagers when I had to handle the event in the summer season.. I led the vacation courses where kids and teenagers went to have nice and memorable experiences while they were playing and learning a new sport.

Publicado en CazVid - 4 nov 2026
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