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Otto

Director of Internal Communications

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Mandaluyong, National Capital Region, Philippines
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Education

Bachelor of Arts, Communication
Colegio de San Juan de Letran

Summary

Professional profile

Experience

Director of Internal Communications

Everise
Mar 2025 - Present

Lead the global internal communications strategy supporting a workforce of 20,000+ employees across multiple regions.. Establish enterprise communication KPIs and reporting frameworks to measure engagement, utilization, and campaign effectiveness.. Spearhead the transformation of the company intranet, enhancing employee experience, content accessibility, and global adoption.. Implement an automated communications intake and workflow system providing real-time visibility into requests, workload management, and service delivery.. Advise executive leadership on organizational messaging, transformation initiatives, and employee communications.. Partner with senior leaders to align communications, culture, and employee experience initiatives across multiple regions.

Associate Director, Global Communications and Engagement

SupportNinja
Apr 2024 - Mar 2025

Integrated Engagement & Rewards and Internal Communications into a unified Global Communications & Engagement function.. Oversaw the continued growth and optimization of Workvivo engagement programs across global operations.. Partnered with executive leadership to align communications, engagement, rewards, and culture initiatives across global operations.

Senior Internal Communications Manager

SupportNinja
Sep 2022 - Apr 2024

Built and led the Internal Communications function supporting a distributed global workforce.. Established communication standards and processes that improved consistency and stakeholder alignment.. Led the successful rollout and adoption of Workvivo, achieving 97% employee registration and 83% monthly usage.. Developed intranet strategy, communication governance, and employee engagement frameworks.. Supported executive communications, business continuity messaging, and organizational change initiatives.

Manager, Organizational Communications

Teleperformance
Sep 2021 - Sep 2022

Led communications supporting 22 sites and more than 200 organizational initiatives.. Managed internal and external communication programs, engagement campaigns, and corporate messaging.. Partnered with external agencies on public relations and reputation management initiatives.. Positioned communications as a strategic business partner supporting organizational objectives.

Assistant Manager / Supervisor, Organizational Communications

Teleperformance
Oct 2018 - Sep 2021

Managed enterprise communication campaigns, leadership messaging, and employee engagement programs.. Developed communication tracking and measurement systems to improve reporting and campaign effectiveness.. Produced high-volume communication content supporting multiple business units and stakeholders.. Applied audience segmentation and content strategies to improve engagement and message relevance.

Marketing & Brand Leadership

Various
Jan 2000 - Jan 2016

Held progressive leadership roles across real estate, financial services, events, and advertising organizations including Dolmar Property Ventures, Filinvest Land, Philam Life, Paramount Life & General Insurance, Stage Monster, Wishcraft, and Events Circuit.. Led brand activations, experiential marketing campaigns, corporate events, and stakeholder engagement initiatives that built the foundation for a career in communications, audience engagement, and organizational storytelling.

Published on CazVid - Aug 28, 2026
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