Customer Service Professional | CazVid

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Pacifique Muhire

Kigali, Kigali, Rwanda Available for Remote Work

Inbound Call Center Agent with 8+ Years of Customer Care Experience

  • Answered inbound calls and managed appointment scheduling
  • Initiated free trial setups for customers to enhance engagement
  • Utilized communication skills to support customer care functions
Customer Service
Expert
Handled inbound customer inquiries, providing support and solutions.
Communication
Expert
Effective verbal communication in a customer-facing role.
Call Management
Advanced
Managed calls efficiently, including appointment scheduling and trial setup.
Product Knowledge
Intermediate
Understood service offerings to assist customers accurately.
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Remote Intbound call center agent

Answering inbound calls, setting up appointments & starting free trials.

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