April 2025 - December 2025
Administrative Assistant to the CEO
Divino Niño Inc.
Provided direct executive support to the CEO, including agenda management and high-level administrative assistance., Coordinated meetings and schedules across administrative teams, two medical clinics, a foundation, and multiple call centers., Managed and maintained the staff schedules for all...
2025
Care Companion
Care Solace
Assisted families in accessing mental health services and coordinating care., Acted as liaison between schools, healthcare providers, counselors, and clients., Supported documentation, follow-ups, and care coordination processes.
2024
Sales Development Representative
Capital Solutions
Made outbound calls to potential clients to assess loan needs., Provided accurate information on personal loan options., Maintained professionalism and compliance with company guidelines.
2024
Political Survey Representative
GX Solutions
Conducted outbound surveys to U.S. voters using structured scripts., Recorded responses accurately and maintained neutrality., Utilized strong communication skills to engage participants respectfully.
2020 - 2024
Call Center Agent
Startek Honduras
Provided English-language customer service for U.S.-based clients., Resolved issues, answered inquiries, and handled complaints efficiently., Maintained high customer satisfaction and performance standards.
2016
Data Entry Clerk
Proyecto Mideh – USAID
Transcribed numerical and textual data from original materials into digital systems., Ensured data accuracy and confidentiality.
2013
Receptionist
Distrito Hotelero Plaza San Martín
Welcomed and assisted visitors, providing directions and information., Managed front desk operations and visitor coordination.
2012
Call Center Agent
Banco HSBC
Handled customer inquiries and resolved banking-related issues by phone., Delivered professional and solution-focused service.
2011
Administrative Assistant
Equis Constructores
Supported office planning, coordination, and administrative tasks., Assisted with customer service, document management, and office operations.