Pamela - HR & Business Strategy Consultant with 7+ years in HR and corporate consulting

Applied quantitative and qualitative data analysis in employee surveys and market research to support decision-making.

Developed onboarding plans, growth strategies, and contributed to governance model reviews for diverse clients.

Managed multiple projects across HR, market research, and business development with cross-functional teams.

Maintained ongoing communication with clients, aligning project goals with client needs and expectations.

Worked effectively within teams to coordinate research, training, and strategic initiatives.

Analyzed quantitative and qualitative data from hundreds of employee surveys conducted for client companies to measure their workforce experience., Led workshops, designed employee personas, developed onboarding plans, and managed talent development processes., Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients., Evaluated client needs and expectations, establishing clear goals for each consulting engagement., Managed client relationships through regular check-ins and updates on project progress., Conducted market research for a client seeking to invest $50 million in the development of an ethanol plant., Coordinated over 400 surveys (both face-to-face and virtual) for a nationwide Reputation Index Study in Bolivia., Contributed to the review of a Governance Model for an international telecommunications company through on-site observations, interviews, and data analysis., Contributed to the development of an annual CSR report, including a section on the Sustainable Development Goals (SDGs) and Global Reporting Initiative (GRI).

Participated in a Robotic Process Automation (RPA) project to optimize the bank reconciliation process for a company., Increased client satisfaction by identifying and addressing critical business needs through strategic analysis and planning., Increased client satisfaction by efficiently completing mystery shopping assignments within given deadlines., Participated in the coordination, planning, and implementation of Repsol's 2019 expansion and growth strategy for its service stations throughout Spain., Maintained client information and accounts in company databases., Engaged with customers to build business relationships., Worked with HR team to coordinate company events, including the annual managers' event aimed at fostering communication across departments and improving the organizational climate., Updated and maintained employee records to respond quickly to requests for information.