Motivated professional with experience in hospitality and sales support, adept at record-keeping, customer relations, and team collaboration. Holds a diploma from MSNIIT University College and technical certification, eager to contribute to operational excellence.
Skilled in responding to customer needs and maintaining positive guest interactions.
Proficient in maintaining accurate records and updating reports using Microsoft Excel and Word.
Effective in collaborating with team members and responding to customer inquiries.
Well-versed in Microsoft Office Suite and basic computer operations for administrative tasks.
Fiesta Royale Hotel
Maintained accurate housekeeping records and daily reports.. Updated room status and service records.. Worked efficiently to meet daily deadlines.. Collaborated with other departments to ensure excellent guest service.
M&K Ghana
Entered customer information and sales records into company databases.. Maintained accurate files and documentation.. Assisted with preparing reports and updating spreadsheets.. Responded to customer enquiries professionally.
Diploma
Certificate
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