Pavel Alejandro García
Customer Service Specialist with 4+ years in client support and sales
- Provided high-quality customer service across multiple roles, ensuring customer satisfaction.
- Handled sales and reservations, contributing to client retention and revenue generation.
- Managed customer inquiries, claims, and order tracking, demonstrating comprehensive service capabilities.
Customer Service
Expert
Managed customer inquiries, resolving issues and providing support to ensure customer satisfaction.
Sales & Reservations
Intermediate
Facilitated sales processes and reservation bookings to enhance customer experience and retention.
Technical Support & Troubleshooting
Intermediate
Provided technical support and troubleshooting in office software and data entry systems.
Communication & Active Listening
Expert
Utilized effective communication skills and active listening to understand and address customer needs.
Data Management
Intermediate
Utilized data entry and spreadsheet software for organized data handling and reporting.
Languages
English
B2-C1
Spanish
April 2016 - November 2016
Customer service Representative
Konexo
Offer the best customer service to our members, Sale and retain role, Book reservations for our customers.
December 2021 - September 2022
Sales Agent
Teleperformance
Provide information and close the sale of the vehicle.
December 2022 - March 2023
Customer service Representative
Cx Results
Provide the best customer service possible to our clients, Track, verify, place orders and resolve all of the questions that the customer have.
March 2023 - March / 25 / 2024
Customer service Representative
THE FUNCTIONARY
Opening new claims, Tracking service orders, Resolving customer inquiries as a customer service representative, Providing the best possible service to our clients.
High school Degree
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