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Health Care Assistant (HCA) Practicum
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Competencies
Demonstrated experience with Person-centered care.
Demonstrated experience with Activities of Daily Living (ADLs).
Demonstrated experience with Dementia care and support.
Demonstrated experience with Cerebral palsy support.
Demonstrated experience with Personal hygiene and grooming.
Education
Summary
Health Care Assistant (HCA) Practicum open to new opportunities
Experience
Health Care Assistant (HCA) Practicum
Delivered person-centered care to residents while promoting dignity, privacy, comfort, safety, and independence.. Assisted with activities of daily living, including personal hygiene, grooming, toileting, feeding, and mobility.. Followed individualized care plans, infection prevention and control practices, workplace procedures, and safety protocols.. Observed residents’ physical, emotional, and functional condition and reported relevant changes to the care team.. Collaborated with the care team to provide safe, consistent, and respectful resident care.
Health Care Assistant
Provided individualized care and daily support to a private client living with dementia.. Assisted with personal care and activities of daily living while respecting the client’s routines, preferences, privacy, and dignity.. Supported safe mobility and daily activities while remaining attentive to changes in behaviour, mood, and overall wellbeing.. Used calm, patient, and respectful communication when responding to changing needs and behaviours.. Maintained a clean, organized, and safe care environment and communicated relevant observations as required.
Service Manager
Resolved customer complaints in professional and timely manner.. Met with customers to discuss service needs and offer available solutions.. Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.. Hired, trained and supervised team of service staff members to meet business goals.
General Clerk
Delivered excellent customer service and assisted shoppers with product inquiries. Stocked and organized shelves while maintaining inventory accuracy. Ensured cleanliness and followed food safety and store standards. Checked expiry dates and maintained product freshness. Supported front-end operations and worked effectively in a team environment
Server/Cashier Team Lead
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.. Served food and beverages promptly with focused attention to customer needs.. Worked with POS system to place orders, manage bills, and handle complimentary items.. Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.