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Customer Service & Hospitality Professional with diverse experience
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Competencies
Provided attentive service, handled complaints, and managed customer interactions across multiple roles.
Performed cash transactions, invoicing, and billing functions in restaurant and retail settings.
Maintained effective communication with customers and team members, ensuring a positive experience.
Managed tasks such as inventory, scheduling, and confidentiality with a high degree of responsibility.
Proficient in Microsoft Office applications to support administrative and transactional tasks.
Education
Languages
Summary
Experienced in hospitality, retail, and call center environments with strong interpersonal and organizational skills.
Key Achievements
- Handled multiple customer service roles across various industries, including hospitality and telecommunications.
- Gained experience in cashiering, billing, and inventory management in fast-paced environments.
- Developed strong communication, organizational, and numerical skills through varied responsibilities.
Experience
Mesero, Caja
Atención al público recepción y despacho de pedido (MESONERO)., Conteo y cambio de dinero., Emisión de facturas.
Atención al cliente
Atención al cliente, Recepción y despacho de mercancía, Facturación
Servicio al Cliente – PQR, Reclamos
Servicio al Cliente, PQR, Reclamos