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Pholiswa

Hospitality & Events Staff at Concerts & Events

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Eswatini, Eswatini
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Competencies

Customer ServiceAdvanced

Skilled in engaging customers, managing inquiries, and ensuring positive experiences in fast-paced environments.

Event Support & CoordinationIntermediate

Experienced in event setup, organization, and teamwork to facilitate successful gatherings.

Communication & Interpersonal SkillsAdvanced

Effective in conveying information clearly and building rapport with diverse audiences.

Community Outreach & EducationIntermediate

Capable of delivering health and life-skills information to empower young adults and community groups.

Time Management & ReliabilityAdvanced

Proven ability to prioritize tasks and consistently meet deadlines in dynamic settings.

Education

NationalSeniorCertificate(Metric)
Ka-ZakhaliHighSchool
Completed 2020

Languages

EnglishFluent
siSwatiFluent

Summary

Versatile professional with experience in hospitality, event support, community outreach, and volunteering. Skilled in customer service, event coordination, and communication, committed to impactful service delivery.

Key Achievements

  • Delivered professional customer service at high-volume events, ensuring guest satisfaction.
  • Assisted in event setup, organization, and cleanup, contributing to seamless event execution.
  • Supported community outreach and health education initiatives as a Peer Educator.
  • Provided emotional support and guidance to vulnerable populations as a Life Mentor.
  • Ensured smooth voting processes as a Polling Officer, maintaining election integrity.

Experience

Hospitality&EventsStaff(Waitressing,Bartending,EventSupport)

Concerts&Events
2024 - 2025

Deliveredprofessionalcustomerserviceathigh-volumeevents. Tookfoodandbeverageordersaccurately. Assistedwitheventsetupandorganization,coordination,andcleanup

Caregiver(Volunteer)

HopeHouse
2023 - 2023

Assistedresidentswithdailypersonalcare. Providedemotionalsupportandcompanionship. Maintainedaclean,safe,andsupportiveenvironment

PeerEducator(Volunteer)

Eswatini
2023 - Present

Communicatedsexualhealthandlife-skillsinformationtoyoungadults. Supportedoutreachandcommunityprograms

LifeMentor

AMICAALL
2024 - 2024

Providedguidance,mentoring, andemotionalsupportonlifeandsurvivalskillsaswellashealthtogirlsandwomen

GeneralWorker(Contract)

KilimanjaroButchery
2023 - 2023

Assistedcustomersanddailyshopoperations. Maintainedcleanlinessandorganization

StaffMember

Nando’s
2021 - 2021

Workedinafast-pacedfoodserviceenvironment. Followedfoodsafetyandhygienestandards

ElectionsPollingOfficer(Volunteer)

Eswatini
2025 - Present

Ensuredvotingprocessransmoothly

Skills

Customer ServiceEvent Support & CoordinationCommunication & Interpersonal SkillsCommunity Outreach & EducationTime Management & Reliability
Published on CazVid - Jul 18, 2026
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